Datenschutzerklärung
This Privacy Policy describes how Urban Sport Zone (“we”, “our”, or “us”) collects, uses, and protects your personal information when you visit or make a purchase from our website.
By using our website, you agree to the practices described in this Privacy Policy.
1. Personal Information We Collect
When you visit our website, we may collect certain information automatically, including:
- IP address
- Browser type
- Device information
- Time zone
- Pages viewed
- Interaction with the website
- Referral sources
When you make or attempt to make a purchase, we may collect:
- Full name
- Billing address
- Shipping address
- Payment details (processed securely by payment providers)
- Email address
- Phone number
This information is referred to as “Personal Information”.
2. How We Use Your Personal Information
We use your Personal Information to:
- Process and deliver your orders
- Communicate with you
- Provide customer support
- Prevent fraud and unauthorized transactions
- Improve our website and services
- Send updates about products, promotions, or services (only if permitted)
3. Sharing Your Personal Information
We may share your Personal Information with trusted third parties to help operate our business, such as:
- Payment processors
- Shipping carriers
- Website hosting providers
- Analytics providers
- Marketing platforms
These providers only use your data as necessary to perform their services.
We may also disclose information if required to comply with legal obligations.
4. Cookies and Tracking Technologies
Our website uses cookies to:
- Improve user experience
- Store shopping cart information
- Analyze website traffic
- Personalize content and advertising
You can disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.
5. Behavioral Advertising
We may use your browsing activity to provide relevant advertisements through trusted partners.
You can opt out of targeted advertising through your browser settings or advertising preference tools.
6. Data Retention
We retain your Personal Information only as long as necessary to:
- Fulfill orders
- Provide customer service
- Meet legal obligations
- Resolve disputes
- Enfore agreements
You may request deletion of your data at any time by contacting us.
7. Your Rights (GDPR – European Users)
If you are located in the European Economic Area (EEA), you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Restrict processing
- Object to processing
- Request data portability
To exercise these rights, contact us at:
8. Data Security
We take appropriate technical and organizational measures to protect your personal information against:
- Unauthorized access
- Disclosure
- Alteration
- Loss or misuse
However, no internet transmission can be guaranteed to be 100% secure.
9. Third-Party Websites
Our website may contain links to external websites. We are not responsible for their privacy practices or content.
We recommend reviewing their privacy policies before providing personal data.
10. Children’s Privacy
Our website is not intended for individuals under 18 years of age.
We do not knowingly collect personal information from minors.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
Updates will be posted on this page.
12. Contact Information
If you have questions about this Privacy Policy or wish to exercise your data rights, contact us:
Urban Sport Zone
Rua da Conceição, 3
4490-507 Póvoa de Varzim
Portugal
Email: support@urbansportzone.com