AGB
Terms of Service
This website is operated by Urban Sport Zone. Throughout the site, the terms “we”, “us” and “our” refer to Urban Sport Zone. By visiting our website and/or purchasing from us, you agree to be bound by the following Terms of Service.
Please read these Terms carefully before using our website.
- Online Store Terms
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country of residence.
You may not use our products for any illegal or unauthorized purpose.
You must not transmit any viruses or malicious code through our website.
- Products and Availability
All products displayed on our website are subject to availability.
All items sold by Urban Sport Zone are 100% original and sourced through verified international supply chains. Our competitive pricing is possible because we work directly with production and distribution partners located in China, Vietnam, Bangladesh, and Indonesia, allowing us to reduce intermediary costs while maintaining strict quality control standards.
We reserve the right to limit quantities or discontinue products at any time without prior notice.
We make every effort to display product colors and images accurately, but we cannot guarantee that your device’s display reflects them perfectly.
- Pricing and Payment
All prices listed on the website are shown in EUR and include applicable taxes unless otherwise stated.
Urban Sport Zone reserves the right to modify prices at any time without prior notice.
Payments are processed securely through trusted payment providers.
- Shipping
Orders are processed within 24–72 hours after payment confirmation.
Delivery times for Europe are estimated at 5–10 business days from the moment the tracking number is issued.
Urban Sport Zone offers free shipping on all orders unless stated otherwise.
We are not responsible for delivery delays caused by couriers, customs authorities, or incorrect customer information.
- Returns and Exchanges
Customers may request exchanges or returns within 15 calendar days from the delivery date.
Returned products must be unused, in perfect condition, and in their original packaging.
Refunds are processed after inspection of the returned item.
More details are available in our Return & Refund Policy.
- Accuracy of Information
We strive to ensure all information on our website is accurate and up to date.
However, we do not guarantee that all descriptions, pricing, or content are always complete or error-free.
We reserve the right to correct errors at any time without prior notice.
- Third-Party Services
Certain services available through our website may be provided by third parties.
We are not responsible for third-party content, policies, or practices.
We recommend reviewing their terms before engaging with those services.
- Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
- Prohibited Uses
You are prohibited from using the website:
For unlawful purposes
To violate regulations or laws
To infringe intellectual property rights
To transmit malicious code
To interfere with security features of the website
We reserve the right to terminate access if these Terms are violated.
- Limitation of Liability
Urban Sport Zone shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.
All products are provided subject to applicable legal guarantees.
- Changes to Terms of Service
We reserve the right to update or modify these Terms of Service at any time.
Changes will take effect immediately upon publication on this page.
- Governing Law
These Terms of Service are governed by the laws applicable in Portugal and the European Union.
- Contact Information
For questions about these Terms of Service, please contact us:
Urban Sport Zone
Rua da Conceição 3
4490-507 Póvoa de Varzim
Portugal
Email: support@urbansportzone.com